Country:

Language:

(833) 772-2846

Set up guide

Practina Terminal: Get It Running Right Away

So you’ve got your Practina Terminal out of the box. Let’s get it set up and ready for your first sale.

Quick setup

Five steps, start to first sale.

  1. 1
    Turn it on, sign in, pair it to your account
  2. 2
    Set your Admin PIN
  3. 3
    Run a test transaction
  4. 4
    Turn on the rewards you want customers to see
  5. 5
    Add your team when you’re ready

The full walkthrough

A step-by-step guide to get you started.

Getting connected

First things first: connect the device to your account.

  1. 1 In your Business Panel, open the Terminal tab and click Start Setup.
  2. 2 Plug your Practina Terminal into its charger, power it on, and follow the on-screen prompts to connect it to your Wi-Fi network.
  3. 3 Enter the pairing code displayed on the terminal into your Business Panel, then click Pair Terminal.
  4. 4 Set up a 4-digit Admin PIN in the Business Panel. You’ll use this for quick login on the terminal.
  5. 5 Give the terminal a few minutes to pair, download, and install the latest software updates automatically.
  6. 6 Sign in to the terminal using your Practina Admin account with your email or phone number and password, or tap Generate OTP to receive a one-time code.
  7. Once the screen shows Connected, your terminal is paired, updated, and ready to accept payments.

Running your first sale

The Terminal doesn’t lock you into one way of getting paid. Here’s how a sale flows.

Build the sale
Add items one by one, or pull from Recent or Favorites for things you sell often. Taking a down payment before financing the rest? There’s a step for that too.
Offset fee: your call
Pass a small offset fee to the customer at checkout, or absorb it yourself. Toggle it per transaction — no need to set a default and forget it.
Pick the payment path
  • Customer paying in full? They can tap, insert, or swipe. Done.
  • They need a payment plan? Show the customer their options, let them choose, sign, and complete.

One card or a payment plan, same flow. That’s it.

Getting customers to come back

Once a sale wraps, customers rate their experience. What happens next depends on the rating.

  • High ratings send them to a rewards screen.
  • Lower ratings route straight to a quick feedback form instead, so you actually hear what went wrong.
Four reward types you can turn on
Video review
Let customers leave a video testimonial right at checkout.
Social follow
One tap to follow you on Facebook, Instagram, LinkedIn, or X.
Check-in
Customers check in via Facebook or Google, which does wonders for local visibility.
Referral
Happy customers get nudged to send a friend your way.

Each one just needs a title, your links, and a color that matches your brand. Takes a couple of minutes per reward.

Bringing your team in

  • Add a team member from your Business Panel and give them a role.
  • They get a passcode to log into the terminal directly — no shared logins.
  • Set permissions so they only see what they need to.
  • Manage everyone from your user list later: edit, remove access, or resend a passcode anytime.

Need a little help?

If you run into an issue or something doesn’t look quite right during setup, Practina Support is here to help. Whether it’s getting connected, completing your first payment, or configuring your terminal, we’ll help you get everything up and running.

Contact Support